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U2 in concert! #182115 01/10/06 02:07 AM
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Masaki Offline OP
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As some of you know, Amanda is a huge U2 fan (I'm a big fan, just not as big as Amanda). They've just announced a Hawaii tour date (April 8th) for the Vertigo tour - it's the first time in 20 yrs or so since U2 has come to Hawaii. This is going to be a BIG deal in Hawaii - we don't often get big acts coming here and this has generated a lot of buzz. I'm going to be standing in line outside a Ticketmaster outlet on Saturday AM hoping to score tickets for me and our friends before they vanish in seconds. Wish me luck!

Masaki

Re: U2 in concert! #182116 01/10/06 02:25 AM
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Mr. Kimmi Offline
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We saw the show in Miami and it was great.
Can't you get the tickts online faster?
Good Luck.
John


John J. Birkenheuer
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www.jbirkphoto.com|www.CalhounsCalling.com
Re: U2 in concert! #182117 01/10/06 04:50 AM
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KarenS Offline
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Masaki, U2 in Hawaii? It doesn't get much better than that!! Good luck on scoring the tix!


Karen

Live long and prosper
Re: U2 in concert! #182118 01/10/06 06:06 AM
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ChatKat... Offline
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Masaki - did you know there is a concierge for American Express Platnium Card holders? - I just found out about it. You can pre-order tickets from them before they go on sale. They won't guarantee they can get them but it's worth a shot.


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Re: U2 in concert! #182119 01/10/06 09:02 AM
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Claudia Offline
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You could sign up to be a member of their website and buy tickets today thru Thursday- I believe they give members a secret code for the ticketmaster site to buy now..you should check that out!
The public sale will start Sat. at 9 am..online
good luck Masaki!
http://www.u2.com/
http://www.ticketmaster.com


Re: U2 in concert! #182120 01/10/06 09:17 AM
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cruisinsince75 Offline
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Yeah Masaki. I love U2 as well. Not bad for an old dude, but didn't you know that waiting in line to see U2 can lead to Vertigo!!! :D


Don
Re: U2 in concert! #182121 01/10/06 09:09 PM
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Masaki Offline OP
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Thanks guys. I'm going to need all the luck that I can get. Thanks John and Karen!

Kathy - that's a great idea, I'm gonna give them a call.

Claudia - tried that already. :) Joined U2.com yesterday only to find out that as of 2005, they don't hand out presale codes any more to members. Serious bummer. :(

Don - that pun was so bad that it made me go Numb. ;)

Masaki

Re: U2 in concert! #182122 01/14/06 10:40 PM
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Masaki Offline OP
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Not to pull a forum faux-pas by replying to myself ... but a caution from me to you all regarding trying to use Amex Plat's concierge service and a request for advice.

I had asked the service to try to purchase tickets for me on sale date - today at 9 am. They faxed over a ticket purchase agreement - I filled it out and faxed it back immediately.

Today, while waiting in line for the ticket line to open, I called them just to confirm that they had received my fax. They initially were not sure, told me that they did not have it in my file that my fax had been received. (then why hadn't they called me about it?) After confirming the fax number that I had faxed the agreement back to, one of the reps finally found the agreement after putting me on hold for 2-3 minutes - we should be set for the ticket sale.

The initial rep that I had talked to had promised me that I would be received a phone call (my designated contact method) on my cell phone an hour after the sale to let me know how things had gone. I go through the sale, we get some tickets though not as good as I had hoped for. I do not get a phone call as expected but I figured that they were still working on it. (FWIW, the desired section that I wanted sells out in the first 15 minutes).

7 hours after the sale begins, I decide to give them a phone call. They have the nerve to tell me that they were unable to obtain tickets and they had notified me about their inability to do so in an Email even though I had requested cell phone contact. The Email states "unfortunately, the concert sold out in 3 minutes". This is in contrast to my own experience where the tickets were still being sold into an hour to the sale and that they're CURRENTLY STILL BEING SOLD (albeit not tickets that I'd want to get).

I've got tickets even though they're not necessarily the ones I wanted. So I'm still going to the concert. But I'm a little miffed at the concierge service for 1) lying to me and 2) not getting back to me like they had promised. I'm not sure whether I should let this whole thing blow by or bring up my disappointment with their "service". Any ideas?

Masaki

Re: U2 in concert! #182123 01/15/06 11:08 AM
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adrenn Offline
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Hi Masaki! As Capt. Dag would tell you, tell them because that's the only way they can decide whether they can or will fix it. So as not to needlessly frustrate yourself, I'd e-mail rather than be stuck on hold or find out the call service center doesn't know where to route the call.

Amex Platinum works well for some stuff and falls short in other areas. The extra credit on the cruises is great; the access to the Continental/NW and maybe still delta airport clubs is a big plus. We used their concierge for a dinner reservation in New York one day. Same kind of response - didn't call back, couldn't find the original request, etc. Of course, I called the place myself & got in anyway after all of the rigamarole.

So glad you and Amanda are going to the concert! Is Marika going to her first U2 concert?? Cheers, Anne

Re: U2 in concert! #182124 01/15/06 11:23 AM
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Claudia Offline
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Yes, by all means tell someone! Oh and as you may or may not be aware, the Ticketmaster or concert venues release more tickets closer to concert time ( usually) and maybe by some AmEx miracle some great seats will wind up in your hands..
you might also keep checking online at Ticketmaster..put in best available and you never know .......
I just tried it at their site and 2 seats in section BB came up ( center stage).. wish I was in HI I'd grab those wink
ALOHA!


Re: U2 in concert! #182125 01/15/06 01:04 PM
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Good to know. We got our Eagles tickets via AMEX Concierge and I regularly get other event tix from the Gold Card Events which is via Ticketmaster's special AMEX department. they were useless for Paul McCartney. I used the concierge to make dinner reservations for Italy and my friend uses the service all the time with good results. The concierge I spoke to last was in a call center in Nova Scotia!


VOYAGER:
MC to FLL 11/07
MC/Dover 6/06
MARINER:
BCN / Ven 10/11
Alaska 2001|2006
Panama Canal 2003
NAV
Caribbean 11/06
Bermuda|New Eng/Canada 6/04
PG 5/05
OCEANIA
Nautica |Ist/Athens 6/07
Regatta|Baltics 6/08
Riviera 2013 Crossing -Istanbul to Miami
Re: U2 in concert! #182126 01/15/06 04:23 PM
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Masaki Offline OP
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Thanks guys. I'll bug them about it so at least they're aware that there are problems. I just get the impression that they didn't try very hard at all which annoys me considering that this is a service-oriented occupation!

Masaki


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