Thanks for the report, Kristin! Glad to hear you enjoyed the Navigator and the wonderful ports you visited. What an itinerary!
We have been on the Navigator only once, several years ago, and had a similar experience. Your comment about the staff greeting you by name, and the friendliness all around, brings back warm memories. In my opinion, the Navigator's smaller size, as compared to the Voyager, permits a little more intimate atmosphere between the crew and guests. At least that was our experience.
Interesting about the cruise consultant attitude. Considering some of the recent comments, this certainly appears to be an area -- one of the very few -- where Regent needs to focus some attention on personal service.