People do report and post such experiences. However, sites such as TripAdvisor, do have competitors that post bogus, negative things about properties, clouding what is actually truth vs. falsehood, to sway and gain occupancy for their property. Same goes for properties who, anonymously, post raving reviews of their own properties. There are no real controls in place.

We are currently giving out TripAdvisor comment cards to guests, to post their stay experience at our property. There are guests who have never heard of TripAdvisor. I assume the same holds true with guests staying at properties, world-wide. Therefore, many good and/or bad experiences, including incidents of bed bugs, go unreported in public venues/message boards. Guests tend to work things through, via property General Manager, Guest Services Manager, and Corporate Guest Relations.

We, here on LCT, educate ourselves and research. Therefore, we're enlightened. The news and shows, such as 60 Minutes, have brought this growing concern into the spotlight.

Best guideline, IMO - select by recommendation/word-of-mouth, if at all possible.

Suzie - :D