Thanks for the help. Debbie, now I remember that thread. Unfortunately, I still don't seem to be able to get things to work. The link says "Welcome, , Sign Out" but when I tried it comes back with the same page. So I re-registered and at least got "Welcome and my name" but still the same result "you already have a cruise under that booking number" when I tried to get my saved cruises. So I signed out and now am back to "Welcome, , Sign Out." GRRRRRR! Oh well, thanks for the help. I'll keep trying.