The only time we've received an upgrade was when we had a "Category Gurantee" on 007 cruise last October. (booked late and just wanted the cheapest category available).
🚢 Cruise with your favorite Keene Luxury Travel Staff Member! 💰 5% KLT Reward plus Shipboard Credit available (amount varies per voyage)! 💲 Offering Enhanced KLT Rewards on voyages hosted by Ngaire & Clay!