Does Regent send the Docs to the client or do they send them to the TA? I had gotten the impression from other posters that they're sent directly to the client via DHL shipping. I had intended to call on Monday because the DHL truck didn't stop at my house last week, but it kept getting pushed aside by other matters.

Anyway, I called Regent right after posting this morning and the rep. said that the docs were sent to the TA weeks ago. So I called the TA's office and got someone I had never spoken to before. She said that she'd call Regent right away because they never receive docs there. I've left a couple of voice mails since, but one has called me back yet.