The exclusive embarkation thing hasn't happened the last several times we've embarked in Ft. Lauderdale, so that may very well be another thing of the past. I tried once, and the guy just looked at me. The very first time we got on in FLL, we were welcomed as Platinum card holders, but then we were the only people in sight at that moment.

Tracysue, may we assume that B&K is your cruise agent? Some agents don't jump through the myriad of hoops that Amex requires of them, in order to get this credit for us.