What I meant by "do not accept"" is that I am not convinced that the poster is giving an accuarate statement. I do not know who even posted that so I dont want to say this person is not telling the truth just that they are either misinformed or are not being properly assisted in how to proceed in this circumstance.

I just have NEVER known them NOT to cover these types of expenses unless the person is claiming something that is unreasonable. I had a LOT of people on those Diamond sailings and to my knowledge EVERYONE had their expenses covered.

There was one man who had tickets with some hefty fees and it took a little time to get approved. However, those were covered I know they were approved and he has not called me so he must have received his money or I would have heard from him.

I think there is more here in this story than meets the eye. There are always two sides to every story we are only hearing one side.

Yes, Richard I do think that this PG owner is taking a more active role is something that is becoming clear. I have no idea of how decisions are made between RSSC and the new ownership but I do know that RSSC takes their reputation seriously and while they manage the ship RSSC is on the line. With that being the case I am sure that RSSC has some control over the quality of the product. While RSSC is in managment I am not really worried.

IF RSSC left the managment of the PG then I think the ship would not be the same.