Sorry to hear you're having to deal with this, Luke. It has been our good fortune never to have lost a bag for an extended period, so I don't have any advice, but I'm betting that others will be able to provide guidance. Best of luck. On a positive note, you're probably right that it's "lucky" this isn't Paula's or Meredith's luggage. They might be a bit more upset than I suspect Oz is. :)