Fuel Supplement Charge Q&A:
Q: How will I know if my reservation is eligible for a refund of the fuel supplement charge? Is any action required on the part of the travel agent or guest?
A: If your reservation is eligible for a refund of the fuel supplement charge, a shipboard credit, in the amount of the charge, will automatically be issued to your shipboard account. No action is required from you or your travel agent.

Q: How will the refunds be processed?
A: If you have a reservation on a 2010 voyage, the amount of the fuel supplement charge will automatically be removed from your reservation total and a new invoice will be issued reflecting this change. If you have reserved a 2009 voyage that becomes eligible for a refund, a shipboard credit will be applied to your reservation and will be reflected on your shipboard account. Upon determination of the closing price of oil on the dates listed below, if your 2009 reservation is eligible for a refund of the fuel supplement charge, an email notification will be sent to you and/or your travel agent and the credit will automatically be applied to your shipboard account. Fuel Price Determination Date Quarter of Possible Fuel Supplement Refunds December 18, 2008 First Quarter 2009 March 18, 2009 Second Quarter 2009 June 17, 2009 Third Quarter 2009 September 17, 2009 Fourth Quarter 2009 Status updates will posted on our website the first business day after the fuel price determination date.

Q: How is the timeframe of my refund determined? Is it based on the cruise departure date or the date-range of the cruise?
A: Your cruise departure date determines the quarter in which your voyage falls. For example, if your cruise departs on March 31, 2009, even though the majority of your voyage falls into the 2nd quarter, the cruise departure date is in the 1st quarter.

Q: If I have a 2010 voyage that is reserved and deposited and the fuel supplement charge has been removed, can the charge be reinstated if the price of fuel rises dramatically?
A: Any voyages that are already reserved and deposited will not be subject to any fuel supplement charges.

Q: Can the line reinstate a fuel surcharge for 2010 voyages if the price of fuel increases?
A: No fuel supplement charge is in effect for new reservations for 2010 voyages at this time. We do
retain the right to reinstate the fuel supplement charges on new reservations if market conditions warrant.

Q: If I make a new reservation for a 2009 voyage, will the fuel supplement charge be applied?
A: The fuel supplement charge will remain in effect for new reservations but will be eligible for a refund based on our published Fuel Price Determination Schedule. If you make a new reservation for a 2009 voyage and it is eligible for a refund, we will automatically issue a refund in the form of a shipboard account, to your reservation.