Wes,
Thanks for sending that message.
I cannot conceive of another Line's chief sending a message like this one. Many Kudos to Mr. Conroy.

as for the tubs - on one of my cruises I had dinner with an Officer who told us of his Warnings to the architects about the tubs. he was looking at the plans & told one of the responsible people that, in his view, the ceilings would be too low in light of the way the tubs were designed. He did not press the issue however, and his "warnings" were not really related to the proper people.