Sue, worry not, some of us (like me) stay in a constant state of confusion a lot of the time as we learn the ins and outs of different programs. That onboard booking thing has changed so many times since I started with RSSC, always have to learn the new rules over and over again. e.g. I didn't know the policy on PG was different from the rest of the ships. Since I always have a cruise in the future, like Marcie I get an onboard booking every cruise. My problem is that I should get more than one some of the time.