Count Florida, what seemed inappropriate to me was the fact that some random employee was posting information AS a Regent employee on Cruise Critic. I'm sure that Regent is well aware of the power of the internet, and of these websites, and would not approve of someone representing themselves as being from Regent, posting information to their paying customers, without authorization or approval. And this person did say that he was NOT doing this in any official capacity -- his manager had told him about CC to look at something, and he'd taken it upon himself to "help".

Then, what was worse, he got very snarky with a couple of folks who asked who he was, and he wouldn't reveal his name. Sorry, but there is just no way that Regent would want to present themselves in this way to their customers.

If Regent wants to assign someone from the organization to answer questions on the boards, GREAT! But I sure don't want to see some anonymous employee posting supposed answers with no accountability or confirmation that any of it is accurate. Meanwhile, after being called on the carpet, he disappeared...so I think that pretty much settles in right there!