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Originally posted by Leejnd:
But I've yet to see any of the cruiselines designate a person to represent the company just in regular posts on the boards.

Even if that did happen, I would expect that the posts would be HIGHLY polished and professional, which IMO those posts are not.
LeeAnne - Perhaps RSSC Marketing (which we all know is an impeccably clever, organized and disciplined department, as witnessed by the splendid job they did in creating and communicating the new passenger loyalty program) is behind this Res Agent caper. That would certainly explain a lot, wouldn't it?? Cheers, Fred