Good news I think. This concierge deserves a raise. He finally got a Lufthansa agent for me. Supposedly I am on the same flights - only one day later. Took 1 hour to get it accomplished. The other people in the same boat on same flight were disconnected. So they are trying again. Forgot to ask about airline paying for another night in this hotel but will deal with that later.
Marc - now I can groan and smile at your puns!
