My experience was similiar to Leslie's and we went through the process at the same time. They flew to Chicago we flew to New York. I understand that Saturday (when we flew) is an especially heavy flight day.

When we got to the immigration line we were supposed to be let through as we cleared immigration in the business check in area.

This very authoritive man keep saying "go in the line" although we knew that could not be right. Finally another authority figure turned up and we asked and he said of course "go through here" and we managed to escape a long immigration line.

The immigration line was a nightmare They were all just all pushing and shoving to get through no clear line whatsoever and Val and Mike who were flying coach nearly missed the plane. Luckily the plane was delayed 45 minutes.

We had time to go to their business lounge with Scott and Niki and there the treatment was so different. I asked if I could bring in two guests and it was "no problem at all". When Val and Mike did not turn up he came over and asked if there was anything he could do to help find them as they would only have about 15 minutes in the lounge before it was time to board. Above and beyond the call of duty.

The security at the gate was a nightmare as well. Women on one side men on the other. I saw a mother with two small children, a boy about five and younger girl. They refused to let the little boy go through the clearance with his mother and made him go by himself to the mens side. I thought that was really bad. The mother was beside herself as was the little boy. I think that was carrying it way too far. One of the security men stepped in and got the little boy through (but still on the men's side).

THe stewardesses were pleasant enough when serving but not friendly at all when trying to reach the bathroom and just sat and talked while I moved the carts on two occassions. Strange situation really.

Food was okay and in fact many years ago this is how they always served the food where you could see it on a tray and select what you like. I prefer that but they usually replenished the food with hot serving after every four people. Leslie is right they just kept going down the rows. We were in the second row so our food was hot.

When Val and Mike finally made it to the gate they said they had loved Jordan and the people and were sorry to leave. However the airport and how people were acting made them feel quite differently.