I was sorry to read about the problems passengers had with disembarking in LA. I know that when we have disembaked in Ftl after a world cruise, luggage has been taken from the pool deck by cranes without a problem. Maybe the POA in LA isn't equipped to do it.Too bad the cruise had to end on a bad note but I am sure that the Captain, Jamie and everyone involved from Regent did the best they could under the circumstances.
