Donna - United will not ticket the trip until both the outbound and inbound are available. Therefore, we grabbed the outbound the day the schedules for Sept. 12 were loaded and were given 72 hours to ticket the return. Just before the 72 hours expired I made inbound reservations for Sept. 14 (the evening of the day we will arrive in CPT). That allowed United to ticket the round-trip. Then, a few days ago, when the schedules were loaded for our real return date (Sept. 28), I changed the return to that date. It's a nuisance but the only way to do it on United, as far as we can determine. When I did the original return, the guy in India said it seemed sad to fly all the way from Seattle to South Africa and only stay for 12 hours!! Hmm, how do you say "clueless" in Hindi? Fortunately, the next agent I talked to understood the little trick and agreed to issue the tickets. Good luck. Cheers, Fred