Originally posted by joannapv:
Great news Judy just read this:
Delta Air Lines Inc.'s top executives, looking for a way to bolster the bottom line, are retooling the carrier's frequent-flier program, and it could mean that booking award flights -- already a daunting task -- could get even harder.
That could alienate the airline's most loyal travelers, who according to industry watchers, are already wandering.
Delta (NYSE: DAL) will implement a change Dec. 1 that will make fewer award seats available on popular flights, even for loyal customers willing to redeem double the miles to get a "free" ticket.
Delta will also start passing along a "surcharge" for miles tickets booked on SkyTeam airline partners.
Joanna, none of us are not foolish enough to pay at least double the miles for
Skychoice seats so this will have no impact on us. Brantacelli is jus trying to stir up the masses.
