Sue,

When we cruised to Alaska, we embarked in Vancouver. I booked my own pre-cruise hotel stay at Pan Pacific. At the time I booked, I didn't know that this was the hotel Radisson was using.

We were wandering in the hotel lobby after breakfast on the morning of embarkation, when we stopped to read the events readerboard in the hotel lobby. The readerboard indicated a hospitality suite for Radisson. We honestly didn't know that the hospitality suite was just for Radisson guests who booked the hotel through Radisson. We went there, was offered some refreshments and their rep took us to the area of embarkation.

As for our luggage, the bell desk took it from our room and brought it directly to the ship for us.

We saved considerably by doing our own hotel reservations. It was really a fluke that we wandered into the hospitality suite, when we most likely should not have been entitled to do so. OOPS!