MaryLis,
I have a whole list of clients with Emachine issues and Gateway issues. Hard Drive Crashes - big stuff. Those two are on my never buy list. One of my friends had a crash of her Emachine and it took them 8 weeks to decide it was not repairable and then sent her a refurbished machine that didn't work either.
Dells, Compaq's, Sony's and HP's are so inexpensive now that I would only recommend those brands for this kind of use.