Thank you so much Jack! I did all of this except there is no box that says "Hide all Microsoft services" ????
I had about 25 boxes and they were all checked! :eek: I clicked "disable all" and they unchecked all but a couple (apparently they're important ones).

I went to www.grisoft.com but I don't see anything free, except for "free trial". Is that what I should do?

editing: OH NO, after I did all this and restarted my computer I got an error message and the "general" box came up and I clicked "Normal Start Up" now I just looked and all those boxes are checked again!!