The mailing list of RSSC is a complete mess. Interestingly some of the clients with the highest numbers of nights get nothing.

I do not understand why they cant fix this but they are aware of the problems. No one should feel slighted it is not personal just some kind of corporate mess.

I think (dont know) that this was outsourced to a company and now they cant seem to get this problem resolved.

If you have changed your address I think you are unlikely to get anything automatically right now.

When you call and request a brochure it should be sent. They just recently put a new system in place for this and hopefully at least brochure requests will work in the future. So give it a whirl, call and request a copy of the new brochure and see what happens.

In fact let me know if you do NOT receive a requested brochure so I can let the powers to be know if the system is not correctly for requested brochures.