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Goldpoints - Heads-up!!! #82711 12/15/04 08:13 AM
Joined: Feb 2004
Posts: 732
P
peteropny Offline OP
cruiser
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P
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Posts: 732
Thanks to a post over on flyertalk. I checked my goldpoints account and my account shows 0 points in it - while it should have 70,000+ points (obviously from RSSC cruises). Sent them an e-mail - hopefully it will be fixed soon. :(

Re: Goldpoints - Heads-up!!! #82712 12/15/04 08:27 AM
Joined: Jan 1970
Posts: 15,174
KarenS Offline
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Uh oh Peter, I have 0 points, too!

Editing to add, I clicked on the statement option and I see my points are still listed there.


Karen

Live long and prosper
Re: Goldpoints - Heads-up!!! #82713 12/15/04 09:00 AM
Joined: Feb 2004
Posts: 1,907
Sheri Offline
cruiser
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cruiser
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Posts: 1,907
YIKES :eek: me too...my points balance shows zero.


Re: Goldpoints - Heads-up!!! #82714 12/15/04 01:14 PM
Joined: Feb 2004
Posts: 7,646
ChatKat... Offline
cruiser
Offline
cruiser
Joined: Feb 2004
Posts: 7,646
Not good - I have over 75K points. I was thinking of cashing them in. Wonder if it's a website update.


VOYAGER:
MC to FLL 11/07
MC/Dover 6/06
MARINER:
BCN / Ven 10/11
Alaska 2001|2006
Panama Canal 2003
NAV
Caribbean 11/06
Bermuda|New Eng/Canada 6/04
PG 5/05
OCEANIA
Nautica |Ist/Athens 6/07
Regatta|Baltics 6/08
Riviera 2013 Crossing -Istanbul to Miami
Re: Goldpoints - Heads-up!!! #82715 12/15/04 01:29 PM
Joined: Mar 2004
Posts: 479
Colleen Offline
cruiser
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cruiser
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Posts: 479
Well, I can't even sign in. Maybe they are doing something to the website.


Colleen
Re: Goldpoints - Heads-up!!! #82716 12/15/04 01:32 PM
Joined: Mar 2004
Posts: 479
Colleen Offline
cruiser
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Posts: 479
Oh wait, I finally got in. Showed "0" went to details and all the transactions seem to be there. My lifetime points and my lifetime redeeemed points are correct and the difference is my real balance.


Colleen
Re: Goldpoints - Heads-up!!! #82717 12/15/04 04:39 PM
Joined: Mar 2004
Posts: 855
X
xrvlcruiser Offline
cruiser
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Joined: Mar 2004
Posts: 855
me too . . zero points . . . I emailed as well. Hope they get their act together soon.

Peggy

Re: Goldpoints - Heads-up!!! #82718 12/15/04 04:52 PM
Joined: Mar 2004
Posts: 855
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xrvlcruiser Offline
cruiser
Offline
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Posts: 855
I just called gold points: "our computer sustem is down". they have no idea when it will be up again . . .ah well.

Peggy

Re: Goldpoints - Heads-up!!! #82719 12/15/04 05:13 PM
Joined: Feb 2004
Posts: 8,358
Denise Offline
cruiser
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Posts: 8,358
I just tried getting onto the site. Can't do it. The site is down.


Denise

Retired and loving it!
Re: Goldpoints - Heads-up!!! #82720 12/15/04 07:00 PM
Joined: Feb 2004
Posts: 3,407
Betty Offline
cruiser
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Posts: 3,407
My points are back!!!


Betty
Re: Goldpoints - Heads-up!!! #82721 12/15/04 07:02 PM
Joined: Feb 2004
Posts: 8,358
Denise Offline
cruiser
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Posts: 8,358
Same here.

Thanks for the heads-up, Peter!


Denise

Retired and loving it!
Re: Goldpoints - Heads-up!!! #82722 12/16/04 03:33 AM
Joined: Feb 2004
Posts: 889
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IUJawbreaker Offline
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Posts: 889
You guys scared me for a second! Glad this got worked out.

Anthony

Re: Goldpoints - Heads-up!!! #82723 12/16/04 05:30 AM
Joined: Mar 2004
Posts: 855
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xrvlcruiser Offline
cruiser
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Joined: Mar 2004
Posts: 855
mine too . . peggy


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