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Vista Support Group #177059 06/29/07 07:02 PM
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mp8shnt Offline OP
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Do we have a Windows Vista Support Group??? Just got a new Dell Desktop with Intel Duo, 2 GB RAM, 320 GB Hardrive - Dual DVD Drives and am having problems so far with:

Outlook 2002 - Where is my Calendar? Why can't i download my e-mail??

Printer - Why doesn't my Lexmark Printer print?

Anyone else been fortunate enough to get a new PC with Vista?

Re: Vista Support Group #177060 06/29/07 07:35 PM
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robert Offline
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Dell, Todd? Bummer - mac here. Vista? egad...good luck with that...

;)

R


Robert

Go confidently in the direction of your dreams. Live the life you've imagined.
-Thoreau
Re: Vista Support Group #177061 06/29/07 08:18 PM
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Masaki Offline
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I'm staying the heck away from Vista until at least the first Service Pack gets released from MS - it's a MS product, they're always buggy initially.

Vista and Outlook 2002 don't mix, Todd - Vista only officially supports Outlook 2003 and 2007. There's a known issue with Outlook 2002 and Vista in terms of saving passwords - it won't so therefore you have difficulty downloading mail or have to keep entering your passwords. So other random quirks have been reported with Outlook 2002 and Vista. have you downloaded all the updates available for Outlook 2002 from MS's website? If that doesn't work, then you might be stuck upgrading your Outlook (or your MS Office installation).

Regarding your Lexmark printer - have you tried going to Lexmark's website and downloading the latest driver for your printer?

Lexmark driver download page

and

Lexmark Vista compatability page

Masaki

Re: Vista Support Group #177062 06/30/07 06:22 AM
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mp8shnt Offline OP
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Thanks Masaki - I will give it a try. I did read someone has a fix for Outlook 2002 with Vista so I am going to give it a try - if I need to upgrade just Outlook - no big deal.

Re: Vista Support Group #177063 06/30/07 06:57 AM
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mp8shnt Offline OP
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Masaki-

Printer is working! I think I am going to get Outlook 2003 or 2007 which is compatible with Vista and intall the rest of the office products (Excel, Word and PowerPoint).

Thanks again for the help!

Re: Vista Support Group #177064 06/30/07 08:15 AM
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mp8shnt Offline OP
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Oh just to be safe I think I will get outlook 2007

Re: Vista Support Group #177065 06/30/07 11:43 AM
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mp8shnt Offline OP
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Got Outlook 2007 and it wont connect to the servers to pull in my mail. This is troublesome. :mad:

Re: Vista Support Group #177066 06/30/07 02:55 PM
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C
cruiseluv Offline
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Hi,


Masaki, I agree with you! I would have stayed away from it as well.

My husband just bought a Dell with Vista. I begged him to ask Dell to load it with Windows XP but he didn't want to. It has already cost me additional $60-70 for a new wireless USB adapter ( to communicate with the router) that would be compatible with Vista. Great! :mad:

I'm waiting for the other shoe to drop and see what other problems we'll have down the road.

Todd, I am sorry about your problems. Unfortunately I don't have any wisdom to offer.

Re: Vista Support Group #177067 06/30/07 04:19 PM
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mp8shnt Offline OP
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So I was on the phone with Dell this afternoon - I am going to have to do a reinstall of the whole operating system tomorrow - it seems something with Norton Antivirus was blocking my email from sending and receiving - we'll see what happens tomorrow!

Re: Vista Support Group #177068 07/01/07 12:09 AM
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Masaki Offline
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Ugh, sorry to hear Maria and Todd. :(

Todd - did your calendar at least get fixed?

Masaki

Re: Vista Support Group #177069 07/01/07 06:37 AM
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mp8shnt Offline OP
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Masaki-

I have not been able to see any of my appointments on the new Outlook 2007. I'll see what happens after the reinstall later today.

Re: Vista Support Group #177070 07/01/07 01:37 PM
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mp8shnt Offline OP
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Well the Reinstall worked - I know can print and am receiving and sending emails! Now I just need to transfer over my old files using the Belkin Easy Transfer Cable. :banana: :banana:

Re: Vista Support Group #177071 07/01/07 03:20 PM
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Masaki Offline
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Congrats!

Masaki

Re: Vista Support Group #177072 07/01/07 04:44 PM
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RPM Offline
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Question confused I have thinking about getting a smaller laptop than the one Ray takes with him when we travel.I know it will come with Vista but I also have a Windows XP here/ Sooo will I be able to install my xp instead of vista on a new laptop?
cheer


Pat and Ray
Re: Vista Support Group #177073 07/01/07 06:24 PM
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Ralph W. Offline
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I believe that Dell will still sell you a notebook with win xp and not vista. A few months ago I bought a Dell Latitude 420 with win xp. It has the dvd drive separate. The computer itself is only 3 pounds. It is only a 12 inch screen. I got it mainly for travel. I think it is about the lightest available. It has wireless built in. The only drawback is the disk drive is slow. The drive speed is 4000 something which in todays world is not very fast. Not too much of a problem. An individual can buy from the small business site which is where the latitude is by just using your name as the business name.

Re: Vista Support Group #177074 07/01/07 08:38 PM
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Masaki Offline
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You'll probably be OK with a laptop. A laptop will have more drivers built in since most of the hardware is built in. You might still have problems with printers and other USB peripherals. Installing XP on a laptop that came with Vista will really be a headache so I'd avoid that if possible if Dell won't sell it to you with XP installed.

Masaki

Re: Vista Support Group #177075 07/02/07 01:01 AM
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RPM Offline
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Thank you DJW and Masaki. I think I better not procrastinate much longer if I want to get one with XP already installed. I didnt know there was a 3 lblaptop.I just bought a new Canon G7 and so far am impressed with its program.Boy the editing in camera is great,you would almost think you were using an SLR(almost)but without the weight. cheer


Pat and Ray
Re: Vista Support Group #177076 07/03/07 03:12 PM
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mp8shnt Offline OP
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I am happy to report my new system is working well.

Re: Vista Support Group #177077 07/03/07 07:44 PM
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Masaki Offline
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Excellent! And Pat and Ray - yeah, you should probably look at getting that laptop soon ... it's going to be harder and harder to be able to get XP preinstalled as an OS pretty soon. The small Latitudes are a nice laptop albeit a little slow but since they don't have internal optical drives, it makes it a no go for me. But I still drool over the Sony TX series - 2.84 lbs with built in CD/DVD burner. A little too rich for my blood though.

Masaki


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