Radisson gave us the overnight at the LAX Hilton last year (and again this June). After we had retrieved our luggage we went out to where all the shuttles pick up passengers. After waiting more than ten minutes and seeing none from the Hilton but many others (some multiple times) I went back inside and found the bank of phones to the Hotels. I called the Hilton, told them we were waiting and they sent their van right over. We had our vouchers in hand but they were never collected. In the morning they advised that we should leave by 10 am. We were ready and left around 9:30 am and were at our terminal within a few minutes.