Richard, the travel desk is a fact (a GCT/Vantage
deluxe agent) helps the 60-100 GCT pax go on tours, runs cocktail parties, runs debarkation, etc., my impression which I shared with the Hotel Director on the PG, was the GCT desk looked like
a 7-11 in the Nordstrom/Neiman Marcus parking lot..and gave one the impression that the RSSC staff could not handle (know it is far from the truth) the GCT/Vantage deluxe traveler wishes..

that said, as I said earlier, the PG experience
for us (in March) was the best cruise (Service,
Cruise, Destination, Food) except ship (we prefer the Navigator) experience we have had...r/wes