Warren, You're right of course, there is no excuse. Especially since room service operates 24/7 on all RSSC ships. They don't shut down the room service kitchen when the restaurants stop serving, so you should always be able to get something to eat and not go hungry. Even assuming that there were some extraordinary circumstances and events last evening, you should still escalate this through management ranks until you have a satisfactory answer and assurance that it will never happen again (before you leave the cruise at Cape Town anyway!) Now, I agree that you shouldn't have to spend time complaining in order to get adequate service when paying these prices, but often that is what is required, so I hope you'll take the time to do it before you leave the ship for good. Good luck, Debbie