So, as some of you may remember, I had an H guarantee for my upcoming cruise. I didn't get a cabin assignment when I got my docs, so I called RSSC, and they said they would assign me a cabin sometime before the cruise, so just keep calling. I called every day, and finally last week they told me I was assigned cabin 911, which is an upgrade from H to E. Very nice!
Now, I never got this info from my TA, with whom I've actually had very little contact. I purchased my cruise from a discount online agency, and honestly, I got an amazing deal, and didn't mind that this was not a full-service TA. I knew exactly what I wanted for this cruise, and preferred to save a little money. (Not necessarily the smartest way to do things, I know now, especially given what I've learned on this board! But it hasn't been a problem for me for this cruise, thank goodness.)
Yesterday I got the strangest phone call, and I'm curious what y'all think of it. There was a message on my answering machine from my TA saying that he'd heard from RSSC, and said that they were offering us an upgrade from H to E, for a small fee. He said he didn't want to accept it for us before he spoke to me, so would I please call him and let him know if he should go forward. HUH?? As far as I knew, I already GOT the upgrade, at NO charge!
So I called him back, and told him that I'd already been told by RSSC that I HAD cabin 911, and had not been informed of any fee! He seemed to stammer a little bit, and then said, "Oh, well my secretary gave me this note, it must be old information...if they've already assigned you the cabin, then she must have told them to forget about trying to charge you a fee." Suddenly it dawned on me...hmmm...was this guy trying to scam some money out of me, when he got word of my cabin upgrade? Did he think I hadn't been informed yet of my cabin, so he could use the opportunity to get a little more cash? And then, when he realized I already knew I was getting the upgrade, twist it around to make it look like HE (or his secretary, anyway) was responsible for getting us this upgrade at no charge?
Does RSSC EVER charge for cabin upgrades like that, when you have a guarantee? I mean, sheesh, they have to put us somewhere...and if every H cabin is already taken, they can't just ask for more money to put us somewhere else, right? And besides, THEY didn't ask for more money...the TA did. Very strange, no?
