Olivia, the shutters were open/down, closed/up. Our first day, we were freezing until I discovered that a window was down (open) in our bathroom. Mark had to (begrudgingly) get out of the chair and come close that heavy shutter after I got the window closed.
One good thing about the Royal Suite was the big wing-back chairs. Our car was farthest from the club car, and with the incredibly rough ride, Mark didn't like making the long walk. We spent a lot of time in the big chairs.
