Claudia, that's the company I'm talking about, Venice Limo. I must have bookmarked it awhile ago from someone's referral in LTC, might have been you. BTW, we arrive at the Venice port the afternoon before disembarking, so no problem there I don't think, just the luggage bit before we leave the ship.

The email I got from http://www.venice-limousine.com/ said 25-30 minutes to the airport depending on traffic.

Regarding the VAT tax, we had an experience in Scotland with that issue. We filled out the forms and did all the things needed. Six months later we got a check from the Royal Bank of Scotland in GBP and none of the local banks would cash it. So based on that, I think that routine is a waste of time. Maybe others were lucky, we sure weren't.

KarenM