Ray and I charged the B2B river cruises on our new (at the time) Chase Sapphire Preferred cards. He paid for one & I paid for the other to get the points. Since Crystal has been totally unresponsive, we each filed a dispute with Chase earlier this week. This morning we were both notified that temporary credits have been issued to our accounts while they investigate the disputes. Don't know how this will turn out but it's a start.
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Sue
