This morning I received my credit from Delta for a flight that was cancelled in June. All this time I have called repeatedly and was met with varying degrees of helpfulness and often conflicting info on when I might get this pending refund.
I was eventually advised that the hold up was due to my using a $200 travel voucher as part payment. Today in total exasperation I said with my best NY attitude “ Keep the f’ing $200! Give my back my $3450! “ To which the Delta rep said “Oh, ok” and the credit appeared on my Amex this morning!
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Helen