Although we really enjoyed our one cruise on Seabourn, I am not sure we will cruise them again anytime soon as we felt they treated us pretty badly last year. We had a cruise booked for a crossing from Europe to the US and deposit paid. They held our deposit for 7 months, and then when the cruise date was about 12 months away, they cancelled the cruise. The offer we got was for 10% discount if we booked another cruise within 5 days or so. None of the alternative cruises they suggested would work, as we were trying to get home after a River Cruise so our dates were pretty inflexible. Although Linda tried, Seabourn refused to allow any flexibility or extension of the discount in the booking of another cruise, and we just couldn't find anything in that short time frame, so we just took our money back. So they got to earn the interest on our deposit for 7 months and we got nothing out of it - no future cruise credit, no future ship board credit, nada!! Plus I had to find another way to get back home (just ended up cutting the vacation short and flying back).
Not very good customer service in my opinion. Maybe as time goes by and this bad memory fades we will reconsider cruising on them again (they do have beautiful ships and I loved the free caviar!).