Worst air desk I have ever used. On my Amazon cruise, it include as part of the air price a charter down to Manaus from Miami. That was the quickest way there. OK that was good. But Radisson paid over $500 in round trip tickets from Tampa to Miami (down) and Ft. Lauderdale to Tampa back. Both on 19 passenger turbo-props with no over head storage and on the flight down no underseat storage. Add to that, I go off the ship in Ft. Lauderdale at 10AM but my flight wasn't until 7PM. Now there was something like 4 Southwest flights from Ft. Lauderdale to Tampa between those hours and one way fares of $75. I tried to get Radisson to change it and they would not.
My ticket was fully refundiable by Radisson so they could have made money on the change, but they only wanted me to pay the extra money...
I will never use Radisson's air desk again unless it includes a charter flight.