Our first 3 cruises with the line were when they were still Radisson (on the Navigator - Alaska, Panama Canal and Paul Gauguin) . The service was STELLAR - I still remember our waiter's name (Mihandra, from Mauritius - he would bring me caviar every night at no charge).
Yes, it was a pain to have to sign for the drinks back then; but, although I still love Regent and think the staff are absolutely outstanding, I also feel like the line as a whole has gone downhill. Very disappointed, as we have always considered ourselves loyal Regent fans, but it seems Regent doesn't feel the same way about us! We are not giving up on them yet, but they need to come up with some new itineraries and listen to and appreciate some of us old timers.