They did the right thing. My only issue was that the communication wasn't as clear as it should have been and those of us on independent excursions did not have a feeling of comfort. This did affect the overall experience and I am saying this so that they learn from this comment as I know that they want to make all cruisers feel like valued guests whether we took their excursion or not.

I, too, have learned...For TAP, I am using their air and hotel!! It also makes sense for us economically.

Any dissatisfaction we felt initially did not make us want to not cruise Regent again. Being a type A, I could have done without the angst...that's what my vacations are for.