Well...just found this note - guess I can understand a delay for mother nature!

Quote
Winter Weather Disruptions...

Due to severe winter weather conditions in Omaha, we have closed our reservations center for the remainder of the day (03/01/2007).

An early morning blizzard has prevented safe travel for our staff to and from the office. We regret any inconvenience and anticipate the office will be open tomorrow with staff available to accept your calls. Please expect some delays if we are short staffed.

Thank you for your patience.
At least it's sunny here in my "impatient" state!


Margo