One thing I did not mention which really has nothing to do with Radisson or the cruise, but more with on shore stuff.

What I heard from a lot of locals is that they were tired. It's the end of the season and they were "very tired". A lot of stuff on sale, jewelry, big sale at a popular store in Juneau Galliskins (sp?) some people were carrying 6 bags on the ship from that store as they had a big 50% off sale, so to those of you going at the same time next year, something to remember.