Eugene, we also already have Comcast high-speed Internet service (although I use my Yahoo account as my contact on bulletin boards etc. to limit spam on our Comcast accounts). Yes, the phone tree I encounter when phoning Comcast is annoying and it never should have taken two service calls to get the digital cable working. The technician was running late the first time and in a hurry to move on, thus he did not completely check to see that all systems were working.
