Leslie, thanks, I do remember that lady selling me the thing saying, if you EVER have a problem, bring it back. The store is 50 minutes away, and....well vacuums just aren't on the top of my list. I have been lucky in that the cleaning ladies I've had recently have brought in their own. One had a little Dirt Devil that was great. It was cheap, and she showed me how much she picked up that the Oreck had missed.
