jhp....Radisson credited the port charges back to our credit card within 24 hours of notification. The insurance company reimbursed us for the cruise and the air expense within six weeks after we provided documents that they required. We are quite satisfied with Radisson's insurance.

One week after our cancellation we spoke with our travel agent ( Ngaire Keene ) to rebook us on the PG in April. Through her superb effort she worked with Radisson to rebook us on the PG in a short period of time. It was because of Ngaire's persistant efforts that it all worked out. This caliber of travel agent can work wonders! We can't thank her enough.
Gail and Rich