Glenda - oh my ... that certainly didn't go well. Though problems like this certainly do improve as time goes on as the staff improves. Good to hear that the quality of the food appeared to be fairly good overall. If I was in a group and having great conversation, a long dinner is very fun and I want it to last as long as possible. However, when sitting at a 2-top with just the 2 of us, 3+ hours might be a little bit on the long side ... just depends on the situation and the person, I guess, as Marcie mentioned.
Masaki