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British Air Avios redeposit / tax refund experience #253430 06/17/20 11:31 PM
Joined: Jul 2004
Posts: 2,076
Leslie B Offline OP
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We had two land trips booked for this fall; Central Europe in September, India/Nepal in November. Both now canceled by operators. For each trip we had the outbound booked on AA using miles, return on BA with Avios plus taxes

Called AA, connected right away, miles redeposited, no fees.
AA taxes refunded, but still waiting for BA tax refund on an Aa booking.

Confusing policies re BA, But I booked before their new voucher policy. Seems there is a long hold to call, and then you need to argue your case.

Anyone have recent experience in canceling a booking and getting Avios redeposited and the tax refund?


Leslie

Re: British Air Avios redeposit / tax refund experience [Re: Leslie B] #253431 06/18/20 05:13 AM
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Marc Offline
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Leslie, no experience with Avios but I have a question - since your trips were cancelled can we expect to see you in Frisco in October? It has been tooooooooo long.

Marc



Re: British Air Avios redeposit / tax refund experience [Re: Leslie B] #253441 06/19/20 11:00 PM
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Leslie B Offline OP
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We are a maybe Marc - depends on what's going on with the coronavirus. At this point I wouldn't be up for any group gatherings. Maybe things will be better in October...


Leslie

Re: British Air Avios redeposit / tax refund experience [Re: Leslie B] #253451 06/23/20 01:46 PM
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RachelG Offline
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I don't know anything about Avios either, but our BA taxes on our trip booked with AA miles were refunded immediately when I cancelled the trip with AA. I did have to call (couldn't do online) because of the trip being some segments on AA and some on BA. You can cancel online, but you can't get your miles back to your account or get your taxes refunded without actually calling them.

Re: British Air Avios redeposit / tax refund experience [Re: Leslie B] #253455 06/23/20 06:09 PM
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Leslie B Offline OP
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I got the AA miles back right away and the BA taxes back within a week for the flights booked with AA.

I'm still waiting to call BA for sometime when I feel like sitting by the phone while I'm on hold. Wish they'd call you back like AA and UA do.

The flights aren't until the end of September, from Prague, and end of November, from Delhi, so I've got plenty of time to hope BA restaffs their customer service lines. It would be nice to get the taxes back but I'm not in any hurry to use the redeposited Avios.


Leslie


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