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Chase Credit Offer 10% Back on Crystal #252287 11/04/19 01:01 AM
Joined: Feb 2004
Posts: 9,852
petlover Offline OP
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The offer for 10% back (maximum $450) on Crystal Cruises is showing up on Tom's Chase Sapphire Reserve credit card. We used it on our previous riverboat cruise and it was great getting that $450 statement credit.

Unfortunately, it's not showing up for me on my own Chase Sapphire Reserve card. We each have our own account.

It says it can only be used once yet it pops up on Tom's account as available. Does this mean once in a lifetime ? Wondering why it shows as available if he's already used it "once" though it was more than a year ago.


Marcie

Re: Chase Credit Offer 10% Back on Crystal [Re: petlover] #252288 11/04/19 02:47 PM
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Ngaire Offline
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Marcie this was the weirdest thing and I could never get a handle on it. Some had it some did not so it is offered selectively. The only way to find an answer to that question is to call your credit card company. If you contact Crystal they know nothing about it at all. It did not come up on our accounts and when I called Chase they said they needed the offer to show up on our account in order to give us any details. So Tom would need to call.

If he takes the time to call and you find out anything at all be great if you would post it here.


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Re: Chase Credit Offer 10% Back on Crystal [Re: petlover] #252289 11/04/19 10:07 PM
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petlover Offline OP
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Tom & I called Chase today. The gal really had no idea about it. She put me on hold awhile then came back saying she had talked to a senior representative that said we could do it. I HOPE she didn't leave out the part that this is not a new Crystal booking but a payment towards an existing booking.
I asked her to document our conversation, name of who she talked to etc. should we not get the $450. credit. I made it very clear that we were making an advance payment ONLY to get the $450. statement credit.

Fingers crossed. I guess we'll find out in a few weeks.


Marcie

Re: Chase Credit Offer 10% Back on Crystal [Re: petlover] #252290 11/05/19 09:39 PM
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RachelG Offline
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I used this offer when I did the down payment on our Crystal cruise. Let me know how it turns out as far as getting the $450 credit again, as I would be happy to make an advance payment if it got me $450 credit.


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