Keene Luxury Travel
800-856-1155 · 972-701-9292
Join Our Mailing List · Email us
Who's Online Now
14 registered members (S&K, Yallcruise, Ajax, Ngaire, Davefr, seadog, xrvlcruiser, APEXcruzr, cruisinfanatic, adrenn, 4 invisible), 20,700 guests
Newest Members
loke, VayaConJim, michaelo, Dramamu, yuter(41353 Registered Users)
Previous Thread
Next Thread
Print Thread
Azamara Journey cancelled #251764 06/06/19 10:22 PM
Joined: Feb 2019
Posts: 11
L
Libbymazer Offline OP
cruiser
OP Offline
cruiser
L
Joined: Feb 2019
Posts: 11
The Journey is going into dry dock 10/2020. We had booked a cruise on board that is now cancelled. We had 900 in on board bookings. They are allowing us to cancel

We also have a trip on Azamara the following year. Our questions:

How do we get to keep these on board perks for a replacement cruise? There is no other cruise that is similar to the one booked until 2021.

Can they be transferred to our cruise that we already booked?

Thanks for any advice you can offer.

Re: Azamara Journey cancelled [Re: Libbymazer] #251769 06/08/19 01:04 PM
Joined: Feb 2004
Posts: 9,848
petlover Offline
cruiser
Offline
cruiser
Joined: Feb 2004
Posts: 9,848
So sorry for the change in plans Libbymazer. I feel your disappointment. I'm assuming this was booked through Susan Walsh ? but I think who ever you're booked through should be the person you should contact to find out your options. Sometimes lemons become lemonade....hope this is your case and you get everything settled to your satisfaction. We've only cruised once on Azamara so not much help here. Good Luck !


Marcie

Re: Azamara Journey cancelled [Re: Libbymazer] #252051 09/03/19 07:52 PM
Joined: Feb 2004
Posts: 3,189
Pam Offline
cruiser
Offline
cruiser
Joined: Feb 2004
Posts: 3,189
Susan definitely has the magic touch when it comes to dealing with Azamara.


Moderated by  KarenS 

Keene Luxury Travel Offers
Powered by UBB.threads™ PHP Forum Software 7.7.3