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Azamara Journey cancelled #251764
06/06/19 10:22 PM
06/06/19 10:22 PM
Joined: Feb 2019
Posts: 3
Minneapo8s
L
Libbymazer Offline OP
cruiser
Libbymazer  Offline OP
cruiser
L

Joined: Feb 2019
Posts: 3
Minneapo8s
The Journey is going into dry dock 10/2020. We had booked a cruise on board that is now cancelled. We had 900 in on board bookings. They are allowing us to cancel

We also have a trip on Azamara the following year. Our questions:

How do we get to keep these on board perks for a replacement cruise? There is no other cruise that is similar to the one booked until 2021.

Can they be transferred to our cruise that we already booked?

Thanks for any advice you can offer.

Re: Azamara Journey cancelled [Re: Libbymazer] #251769
06/08/19 01:04 PM
06/08/19 01:04 PM
Joined: Feb 2004
Posts: 9,827
Fullerton, CA
petlover Offline
cruiser
petlover  Offline
cruiser

Joined: Feb 2004
Posts: 9,827
Fullerton, CA
So sorry for the change in plans Libbymazer. I feel your disappointment. I'm assuming this was booked through Susan Walsh ? but I think who ever you're booked through should be the person you should contact to find out your options. Sometimes lemons become lemonade....hope this is your case and you get everything settled to your satisfaction. We've only cruised once on Azamara so not much help here. Good Luck !


Marcie

Re: Azamara Journey cancelled [Re: Libbymazer] #252051
09/03/19 07:52 PM
09/03/19 07:52 PM
Joined: Feb 2004
Posts: 3,189
Memphis
Pam Offline
cruiser
Pam  Offline
cruiser

Joined: Feb 2004
Posts: 3,189
Memphis
Susan definitely has the magic touch when it comes to dealing with Azamara.


Moderated by  KarenS 

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