Margo and Wandra, indeed, the Philipino crew are awesome. Can't imagine them being replaced and would be relieved to hear that the rumor is unfounded. Again, if there is truth to the news, I'd appreciate being directed to the director of the "Complaint Department". How does one find out if this is fact or fiction? If the rumor is truth, then WOW, RSSC continues to slip in our opinion. Gosh RSSC, if it isn't broken, why do you keep trying to break it??